CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Send us an email at info@thewindowblanket.com
FAQ
What is your shipping method?
Shipping costs are determined by the quantity of Window Blankets ordered. Free shipping with three or more Window Blanket orders. Please note that natural disasters and weather conditions may impact delivery times.
How do I track a package?
We will email a tracking number to you once your package is sent.
What is your return policy?
You may return items for a full refund within 30 days of delivery. Merchandise must be returned with all components included. Once your return is received, we will issue a refund to your original method of payment Damaged merchandise due to shipping will be replaced.
How does The Window Blanket attach to the window?
The Window Blanket offers convenient attachment without the need for hardware or curtain rods, though it does include 2" top and bottom rod pockets. For easy installation and removal, a sticky-back sill strip (available in black or white) adheres to the top of the windowsill, while a complementary fuzzy strip is sewn onto The Window Blanket, similar to a hook-and-loop system. A versatile tie allows light to enter without fully removing The Window Blanket. Order yours today!
Do you evaluate your product supply chain?
The Window Blanket assesses the product supply chains of its suppliers to ensure compliance with all applicable laws and legal requirements. We are committed to eradicating human trafficking and slavery from our supply chain. Any violations discovered will result in The Window Blanket seeking an alternative supplier.
How does your company support sustainability initiatives?
At The Window Blanket, we believe comfort and energy efficiency should go hand in hand with environmental responsibility. Our products are designed to help reduce home energy use by insulating windows, lowering the need for excessive heating in winter and cooling in summer. By cutting energy waste, every blanket makes a lasting contribution to a more sustainable planet.
We are also committed to responsible manufacturing practices. The equipment used to produce The Window Blanket is powered by solar energy, reducing our reliance on fossil fuels and minimizing our carbon footprint. By integrating renewable energy into our production process, we take a proactive step toward a cleaner, greener future.
From the materials we source to the way we produce, package, and ship, our mission is to protect not only your home from drafts and possible heat loss but also the environment we all share. Choosing The Window Blanket means investing in comfort, savings, and sustainability.
